Question 1

How do I access Air France's free Starlink Wi-Fi?

Accepted Answer

To access the free Starlink Wi-Fi on equipped Air France flights, simply connect to the onboard Wi-Fi network and log in with your Flying Blue account credentials. If you don't have a Flying Blue account, you can create one for free directly onboard in just a few clicks. La Première customers can connect directly without logging in to Flying Blue.

Question 2

Which Air France aircraft currently have Starlink Wi-Fi?

Accepted Answer

As of now, two Airbus A220s and two HOP Embraer E190s have been equipped with Starlink Wi-Fi. The first Airbus A350 is scheduled to receive the installation this week, followed by the first Boeing 777 later this fall. Air France plans to have Starlink on 30% of its fleet by the end of 2025 and on all aircraft by the end of 2026.

Question 3

Is there a data cap or time limit for the free Wi-Fi?

Accepted Answer

Based on Air France's announcements, there appear to be no data caps or time limits for the free Starlink Wi-Fi service. Flying Blue members should be able to use the high-speed internet throughout their entire flight without restrictions on data usage. The service supports bandwidth-intensive activities like streaming and gaming, suggesting unlimited usage.

Question 4

How fast is Starlink Wi-Fi compared to traditional in-flight internet?

Accepted Answer

Starlink Wi-Fi typically offers significantly faster speeds than traditional in-flight internet services. While exact speeds can vary, Starlink generally provides download speeds of 100-350 Mbps, compared to the 5-15 Mbps commonly found with older satellite systems. The latency is also much lower (around 20-40ms versus 600+ ms for traditional satellite internet), making it suitable for video calls, gaming, and other real-time applications.

Question 5

What if I'm flying on an Air France aircraft without Starlink during the rollout period?

Accepted Answer

During the transition period, Air France will continue to offer its existing Wi-Fi options on aircraft not yet equipped with Starlink. This includes a free "messaging" pass for all Flying Blue members (allowing the use of messaging apps), paid options for internet browsing and streaming, and complimentary full Wi-Fi access for La Première and Flying Blue Ultimate customers.

Question 6

Can I connect multiple devices to Air France's Starlink Wi-Fi?

Accepted Answer

Yes, Air France's Starlink Wi-Fi service supports connecting multiple devices simultaneously. This means you can use both your laptop and smartphone (or other devices) at the same time with a single Flying Blue account login.