What expenses will Air Canada cover for affected passengers?

Air Canada will cover reasonable expenses for hotel stays, meals, ground transportation, flights on other airlines (when Air Canada couldn't provide timely rebooking), and other necessary costs incurred due to the disruption between August 15-23, 2025.

How do I submit a claim for reimbursement?

Claims must be submitted through Air Canada's customer relations portal with supporting receipts. Visit www.aircanada.com/action for detailed instructions.

How long will it take to receive reimbursement?

Due to the anticipated volume of claims, Air Canada states it may take up to four to six weeks to process all claims.

Will Air Canada reimburse flights I booked on other airlines?

Yes, if Air Canada was unable to rebook you or offered options departing more than 5 days after your original flight, the airline will cover the cost of flights purchased on alternative carriers in the same or lower cabin class.

Is the flight attendant strike completely over?

While flight attendants have returned to work and operations are normalizing, union members still need to vote on the tentative agreement. Voting will conclude by September 6, 2025.

Are Air Canada flights back to normal now?

As of August 21, Air Canada reported that 98% of domestic flights, 99% of US flights, and 96% of international flights were operational. The airline expects to be operating close to its normal schedule by Friday, August 22.

What should I do if my upcoming Air Canada flight was canceled?

If your flight was canceled due to the strike, Air Canada should have contacted you with rebooking options. If you haven't received communication or need assistance, contact Air Canada's customer service at 1-888-247-2262 or check your booking status at aircanada.com.